Custom picture framing showroom at Masterpiece Framing + Imaging in Illinois.

Framing FAQs

What to Expect

Questions? We've got answers.

Below are answers to the questions we’re asked most often, from pricing and timelines to materials and installation. If you need more help, our team is always happy to give advice.

Custom Picture Framing

Custom framing pricing depends on size, materials, and design choices such as moulding, matting, and glass type. Smaller projects typically start in the low hundreds, while larger pieces or museum-quality framing will be higher. We provide clear, upfront pricing during your design consultation.

Local customers are welcome to bring artwork to either of our shops in Bloomingdale or Evanston. A designer will walk you through options and provide a free estimate.

Corporate clients can reach out through the contact form on our Corporate Framing page with project details. A member of our team will follow up to discuss scope, timelines, and next steps.

Most custom framing projects are completed within 2–3 weeks. Larger, specialty, or conservation pieces may require additional time depending on materials and scope.

Rush services are available when needed, and we’re happy to work with tighter deadlines whenever possible. We also carry a wide selection of in-stock mouldings and materials to help streamline production.

No appointment is required. Walk-ins are welcome during business hours at both our Bloomingdale and Evanston studios. Our designers are always available to guide you through the process.

Good’s of Evanston served the North Shore community for 117 years before transitioning to Masterpiece Framing + Imaging in 2020. We are honored to continue the tradition of custom framing in the same historic Main Street location. Read the full story here.

We frame fine art, photographs, posters, diplomas, documents, maps, textiles, jerseys, medals, and three-dimensional memorabilia. If it matters to you, we can frame it.

Yes. We use archival mats, acid-free backing, and UV-protective glazing to preserve artwork, photographs, and heirlooms for long-term protection. Conservation framing is one of our specialties.

Yes. We handle large-scale artwork, mirrors, and statement pieces. Our team will assess the size and structural needs to ensure safe and secure framing.

Yes. We offer professional canvas stretching, gallery wraps, and custom framing options for canvas pieces.

Absolutely. We specialize in shadow box framing for sports jerseys, medals, collectibles, and keepsakes. Each piece is designed to protect and showcase your memorabilia with care.

Yes. We provide glass replacement and many types of frame repair services. Bring your piece in and we’ll evaluate the best solution.

Yes. We offer professional photo printing and large-format printing for artwork. If you’re unsure about file size or resolution, we can help prepare your image for framing.

Because each custom framing project is made to order, custom pieces are not eligible for traditional returns. However, we stand behind our craftsmanship and want you to love the final result.

If there is a concern with workmanship or materials, please contact us within 30 days of pickup or delivery. We will gladly inspect the piece and make any necessary adjustments.

For ready-made frames or non-custom products, returns are accepted within 30 days in original condition.

If your item was shipped and arrives damaged, please notify us within 5 days of delivery so we can resolve the issue promptly.

Our goal is simple: thoughtful design, quality craftsmanship, and a finished piece you’re proud to display.

Corporate Framing

Yes. We work with offices, designers, healthcare facilities, schools, and corporate clients on large-scale framing projects.

Yes. Our team provides professional on-site installation throughout the Chicagoland area for corporate projects, gallery walls, and multi-piece displays.

While installation services are currently limited to Chicagoland, we produce and ship custom-framed pieces nationwide. If you’re outside the area, we’re happy to coordinate delivery and provide guidance for a smooth installation on your end.

Yes. We are fully insured and experienced in managing commercial framing and installation projects.

Yes. We provide layout guidance and design consultation to create cohesive wall displays for homes and businesses.

Still have a question?

Our team is here to help. Reach out below or visit one of our studios. We’ll make sure it’s framed right.

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Masterpiece Framing + Imaging storefront in Bloomingdale, Illinois, with its gold-framed sign against a vibrant sunset sky.